Stronghold Fasteners | How we work
In the Stronghold Fasteners work place, our mission is to: Care more about securing our customers success than anyone else in our industry. This will be reflected in the way we service, supply, communicate and care for our team, our customers, and our suppliers. We live by this mission every day in business in order to give our customers only the best service and product when you are sourcing fasteners. To ensure Stronghold Fasteners care more than anyone else in our industry we have 5 core values to guide us through our business with you. Keep scrolling to discover our 5 core values & how Stronghold Fasteners works...
We Care More.
Care is a core value that sums up the Stronghold team. We aim to care more about securing our customer's success than anyone else in the Fastening Industry. This is portrayed through our service, communication, and supply. Care means that we care for our team, our suppliers and most importantly, our customers. We care that the business experience you have with Stronghold is streamlined, efficient and competitive, resulting in Stronghold Fasteners being your No.1 supplier.
Our work is Reliable.
Reliability is a key value at Stronghold. We carry this value throughout your whole experience with our company. From your first quote, to receiving your goods. We like our customers to have the comfort of the fact, we stock big! We hold a large inventory of a large range of fasteners, to ensure we always have what you need, on hand!
Honest Business.
It is critical to us that integrity is reflected in all areas of our business. From our first introduction, to taking your orders, to providing you with top quality fasteners. We make sure we stand by our word, an deliver on our promise every time. We do what we say we will do. You can rely on us 100%
We are a Responsive Team.
At Stronghold, our responsiveness is what sets us apart from the crowd... From getting back to you with your first quote, to your fastener's delivery; from confirming a courier delivery, to supplying technical information, we respond fast! We know that you are busy; that's why we work hard to ensure that you aren't kept waiting. Just another step to securing your success.
We have the Knowledge on Fasteners.
Knowledge is one of our key values and covers every aspect of our business. - Product knowledge means that we have an in-depth knowledge of our existing products and always strive to learn about new products. - Customer knowledge means that we strive to know as much as possible about our customers' requirements, challenged, and goals. - Supplier knowledge means that we continually expand our network of suppliers so that we can service our customer's needs better than anyone else. - Industry knowledge means that we are up to date with what is happening in the area we are working in and that we are continually anticipating trends and changes.